Frequently Asked Questions
Everything you need to know about our iconic timepieces and shipping services.
What is the warranty period for Braun watches and clocks?
All Braun timepieces are covered by a 2-year manufacturer's warranty from the date of purchase, covering defects in materials and workmanship under normal use.
How long does shipping take for international orders?
Standard international shipping typically takes 5–10 business days. Expedited shipping options are available at checkout if you require faster delivery.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please ensure the protective film on the watch face and case back remains intact for a full refund.
Are Braun watches water-resistant?
Most Braun watches are water-resistant to 3ATM or 5ATM. This means they can withstand splashes or brief immersion in water, but they are not suitable for swimming or diving.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I replace the battery in my Braun clock?
We recommend using high-quality alkaline batteries for all Braun clocks. For specific models like the travel alarm clocks, simply slide the battery compartment cover off and follow the polarity markings.